Best tips to try before you contact us!
    We have found that many apparent problems with tools in PopGenIE can result from previous results that have been cached. Before reporting a bug/problem we would request that you first clear your browser cache, quit the browser, again clear the cache when you re-open the browser and then finally check that the problems remains.

    Are regulatory regions available for the predicted genes?
    Detailed answer to this question can be found here.